Sesam Street 323b, 4010, Norway

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We are not like others but want you together. JOJOVO is the first and biggest online marketplace. They offer you products with free delivery charges all over every category. But we encourage you to check the particular product page following your ordered product that the seller policy may charge any cost or not. Otherwise, JOJOVO delivers your product without any delivery cost. 

Which payment methods are accepted in the Online Shop?

You will be surprised to know that Jojovo is the first-ever shopping e-mart that accept any kind of payments like credit/debit cards, visa or master cards. You can pay with or without your own bank card. Also, you can use any internationally accepted visa or master cards. Even we accept cryptocurrency to make your shopping easy. Yes! You read the right word, it’s cryptocurrency. JOJOVO is the first e-commerce site where you can pay through Bitcoin, Etheriem, Lite coin, Ripple or any type of cryptocurrency. So shop your product without any worry about payment methods. We are here to give you the best and quality products and services with multi-payment gateway systems. Need hassle-free independent payment methods? JOJOVO is here.

How long will delivery take?

JOJOVO is an international online market platform. We deliver our products all over the world. Normally we try to deliver our product to our customer within 2-15 business days. Business days are counted from 10 am to 6 pm. If you ordered your product after 6 pm, the product will process for delivering in the next business hour. It all depends on product availability, product pickup, and overall warehouse transactions. So don’t worry about product delivery time. We will deliver your product as fast as possible. JOJOVO always cares for customer satisfaction.

How secure is shopping in the Online Shop? Is my data protected?

JOJOVO is the renowned online marketplace. Here the customer data and information is secured with 100% protection. We do not use any 3rd party software or integration that can violate our customer data or disclose any information about them. We ensure you that your data and information is 100% secured to us. With the clearance of our privacy policy you can stay tension free with your data security. JOJOVO is your first security marketing leader that can confirm total data protection of your information.  

What exactly happens after ordering?

JOJOVO is the foremost and customer oriented online shopping platform. After you order your product and confirm the placement of the order, JOJOVO order processing team start their work. Just after clicking the placement button, you don’t have anything to do anything. Our order processing team will lead the full responsibility of your ordered product to deliver you as fast as possible. They take the order, bring the product out of the warehouse and again place the product for pickup for delivery to your desired address. All of this is accomplished through certain processes. So don’t worry after ordering your product. JOJOVO will take care of your product from order to delivery.

Do I receive an invoice for my order?

Yes. JOJOVO will send you the invoice copy direct to the provided email address. So that you can see or confirm the order details you process through the website. No handwritten or manual instruction. All  our procedure is controlled and processed through digital way. Thus JOJOVO will be your best marketing assistant of all time.

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